Frequently Asked Questions

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โœ… Getting Started

Getting started is simple! Schedule a free consultation with our care coordinators. We will assess your loved one's needs, discuss available services, create a personalized care plan, and answer all your questions โ€” with no obligation.

๐Ÿ“ž Call us at 360.296.2671 or use our online contact form.

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In most cases, we can begin care within 24โ€“48 hours of completing the initial assessment and paperwork. For urgent situations, we will do our best to arrange care as quickly as possible.

The typical process: Consultation โ†’ Care Plan โ†’ Service Agreement โ†’ Care Begins.

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Please contact us at 360.296.2671 to confirm service availability in your specific area. We are continuously expanding to serve more families.

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To begin services, we will need: Client Intake Form, Client Service Agreement, HIPAA Acknowledgment, Client Rights & Responsibilities, and Medication Authorization (if needed). All forms can be completed electronically. Complete your forms online โ†’

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๐Ÿ  Services

We offer six core services: ๐Ÿ’œ Companion Care, ๐Ÿงด Personal Care/ADL Support, ๐Ÿ’Š Medication Administration & Monitoring, ๐Ÿฒ Meal Preparation, ๐Ÿ  Light Housekeeping, and โค๏ธ Wellness & Safety Observation.

View all services โ†’

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No. We provide non-medical, scheduled in-home support. We do not provide skilled nursing, wound care, IV therapy, or complex medical treatment. Contact us if you need help finding appropriate resources.

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We do not currently offer 24-hour continuous, overnight, or live-in care. Our services are provided during scheduled visit times only. Contact us and we can help connect you with appropriate resources.

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๐Ÿ’ฐ Cost & Insurance

Our rates: Companion Care $35/hr | Personal Care $40/hr | Medication Support $42/hr. See full pricing โ†’

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We are currently a private-pay agency. We do not bill insurance or Medicaid at this time. Contact us to discuss payment options.

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๐Ÿ“… Scheduling

Visits are scheduled in advance based on the client's care plan and agreed-upon schedule. All scheduling details are confirmed in your written service agreement before care begins.

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Please contact us as soon as possible โ€” ideally at least 24 hours in advance. Call 360.296.2671 or email mariatmartinez1980@outlook.com.

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๐Ÿ”’ Safety & Privacy

All client information is handled in accordance with HIPAA regulations. We will never share your information without your explicit consent.

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Yes. All of our caregivers undergo thorough background screening before working with clients. Your safety and peace of mind are our top priorities.

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